My Coast Guard
Commentary | Aug. 30, 2021

Afloat Community: New survey will help the USCG upgrade member communications

By MyCG Staff

Have you served afloat in the past three years? If so, we hope you’ll take a new survey to help the Coast Guard improve the way we communicate with members while they are underway. 

The survey is optional. Your answers will help the Coast Guard share news about pay, policy, promotions, awards, professional development opportunities in a way that really works for you

It should take you about five minutes to take the USCG Survey on Afloat Member Communications. It will stay open through Nov. 1. 

Background 

According to several recent studies, members, civilians and families want us to do a better job sharing news and resources. One internal communications audit found that employees are overwhelmed with too much information from too many sources - while simultaneously struggling to find news that matters to them. Sound familiar?

Last summer, the Coast Guard stood up its first Organizational Communications Division. Our mission is to get members the info they want, the way they want it.

The seven-member team first launched MyCG, a user-focused hub of news and resources. It's on the public web, accessible from anywhere. Shortly afterward came the MyCG app (available on the App Store and Google Play), and the weekly All Hands Briefer (a subscription-based newsletter with news, announcements and deadlines). These three tools pull together the Coast Guard’s multiple info streams into one single place. 

Next, the OrgComms team is focusing on the afloat community’s needs. Cutter connectivity has increased at least 60% in the past year, and the service is pilot-testing open wifi - which would be a true game-changer for members and their families. It’s time to modernize the way we get career news to members while they’re afloat. 

So if you’ve been afloat in the past three years, please take five to 10 minutes and share your thoughts. We’re all ears, and your feedback will lead to real change. The survey will be open through Nov. 1.

For Action 

Resources 

  • Take the USCG Survey on Afloat Member Communications.
  • Please e-mail MyCG@uscg.mil if you have any questions or comments, or if you have any suggestions for how the Coast Guard can improve the way it communicates with members, civilians and families. 
  • Let us know if you'd like us to provide your unit with a 10-minute briefing on MyCG.