For the past number of years, any military member who has participated in a permanent change of station (PCS) move has used move.mil for just about everything relating to that move. Beginning Nov. 1, 2021, all sources and resources for all PCS and household goods (HHG) will be available through Military OneSource. Military OneSource will serve as the single connection point for Department of Defense (DoD) and Department of Homeland Security (DHS) members.
As a military member if a PCS move is in your future, be sure to update your favorites folder with Military OneSource. Move.mil will no longer be updated with new content and resources.
“Military OneSource is more than just a move site,” said Capt. Thomas King, acting director of military personnel. “This is a community right at your fingertips with resources for a move, but also for members and spouses to find the resources they need during a move, resources to deal with stress, to articles that address the challenges of being a military family. We encourage all of our members to take a look at this website, see what it offers. It’ll be your source for your next PCS move, and there’s a lot of information in between.”
What can customer find on the new webpages on Military OneSource?
The information, tools and resources provided on Military OneSource are meant to help inform and connect service members/DoD civilians and their families with support for their moves.
Customers can schedule a move, find customer service information, and tap into resources about moving personal property and themselves/family.
Below is a list of some key information and tools a customer can find on the website:
- Resources to help manage personal property shipments
- Login for the Defense Personal Property System (DPS)
- Customer service contacts
- Guides and articles explaining each step of the moving process
- Videos with news updates, tips, and advice
- FAQs about moving goods
- Brochures and fact sheets about claims, policies, entitlements, etc.
- PCS moving assistance tailored for each service branch
- Assistance in preparing to move and settling into a new community
- Financial counseling services
- Renting or buying housing advice
- Living OCONUS tips
- Connections with a variety of family and school support services
- Finding employment for a spouse
- Task lists for managing a move
- Information about your new duty station
Implementing Military OneSource will improve customer service and allow DoD, DHS members, and their families to have a single integrated location to access information, resources, and assistance during their moving experience. Customers can schedule moves, find customer service information, and tap into relocation resources about moving personal property and themselves and family.
Military OneSource offers multiple support resources for personal property shipments and relocation assistance. The site offers tools for planning your move to include guides, brochures, and videos on HHG and POV shipments, claims, policies, and entitlements. The relocation resources include financial counseling services, family and school support connections, employment assistance, and renting or buying housing advice.
Members can view Military OneSource on www.MilitaryOneSource.mil or call Military OneSouce at 800-342-9647.
Please email comments or questions to COMDT (CG-1332).