My Coast Guard
Commentary | March 31, 2022

The PCS Assist Team returns this season to help you and your family transition

By Coast Guard Director of Operational Logistics staff

The Permanent Change of Station (PCS) Assist Team returns after providing unique support to Coast Guard members who have PCS’d during the previous two transfer years – 2020 and 2021. The PCS Assist Team will begin operating on April 4, and will run through Sept. 30, 2022, Mondays through Fridays from 7 a.m., to 7 p.m. eastern time. 

In an effort to provide tactical, out-of-the-box support to our members, the Coast Guard Director of Operational Logistics (DOL) is re-establishing the third iteration of the program in Norfolk, Va. The team is uniquely positioned to positively impact and intervene directly with contracted movers and Joint Personal Property Shipping Offices (JPPSO) when challenges are presented that are outside the member’s control and not-within the typical scope of service administrative and transportation offices.

Bloom spoke to the return of the team stating, “With our actions the previous two years, we have proven our positive impact on our workforce, directly enabling the most challenging transfers to move forward,” says CWO Jeremy Bloom, the PCS Assist Team lead. “If our members have an emergent need during the moving process that isn’t covered by the typical admin process, we want them to call or email us asking for help, and we will do so aggressively.”

Service members orchestrating PCS moves should continue to work with their local commands for counseling assistance and fully use the resources that continue to be available to them, including personnel and administration shops and regional ttransportation offices. The PCS Assist Team is willing to provide guidance for circumstances that require non-traditional assistance and action, 

“Last year, we had a greater than 90% success rate upon hand-off from the members in these situations. We intend to have similar successes this year,” added Boom. 
 
Contact the PCS Assist Team at (844) 727-2022, or emailing at PCSAssist@uscg.mil. They are available on a limited basis, for non-business hours emergent needs via duty phone; reach out by calling the main phone line for more information. 

In the news:

The PCS Assist Team will conclude at the end of September