The U.S. Coast Guard is modernizing the mariner credentialing experience through the development of NAVITA, a new digital platform designed to streamline the MMC application and issuance process for mariners.
NAVITA, Latin for ‘sailor’, is part of the Coast Guard’s broader digital transformation effort focused on improving user experience, modernizing prevention-related systems, and reducing administrative burdens for maritime stakeholders.
For many mariners, the credentialing process involves cumbersome paperwork, multiple sub missions, and lengthy back-and-forth communication with the National Maritime Center. NAVITA will offer a user-friendly and modern experience that simplifies credential application submission, reduces common errors, and improves transparency throughout the process.
The effort is driving toward one simple goal: making it easier for mariners to get the credentials they need so they are ready to work.
“This is about more than replacing a system,” said RADM Wayne Arguin, assistant commandant for Prevention Policy. “It’s about designing services around the mariner experience and improving the public’s interactions with — and trust in — the Coast Guard.”
The Coast Guard Mariner Credentialing Program is currently conducting user testing and working closely with stakeholders to better understand mariner needs and identify opportunities to improve the user experience. Early testing and feedback are shaping the platform ahead of its initial rollout in September 2026.
The initial version will allow mariners to set up their profiles and submit credentials and medical applications. System updates will be released periodically; stay tuned for more announcements!
NAVITA also represents the first major step in a broader effort to modernize prevention-related services and systems across the Coast Guard. And it is the latest effort to improve Coast Guard technology. The Service recently released its Digital Transformation Strategy, a roadmap to improve the Coast Guard’s information gathering and sharing.
Ultimately, NAVITA will create a more efficient, transparent, responsive, and user-friendly experience for mariners.
As development continues, the Coast Guard will provide regular updates, additional information, and user-focused resources leading up to launch. More information on NAVITA and future updates is available on the National Maritime Center website.
In the news
Resources