NOTICE: A lapse in appropriations has occurred. Military members will continue to report for duty as per normal operations. Excepted and exempt civilian employees will report to work as usual. Managers and supervisors of non-exempt/non-excepted civilian employees must begin conducting orderly shutdown on the next scheduled workday. FAQs and resources regarding the lapse operations will continue to be posted here and the internal lapse site. 
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Tag: customer service

Congratulations to the winners of the second annual Excellence in Customer Service Awards. These Coast Guard units, teams and individuals assigned within Mission Support provided superior service to their customers, resulting in measurable operational success or improvements to Service readiness in calendar year 2022.

July 12, 2023

2022 Excellence in Customer Service Award recipients

Congratulations to the winners of the second annual Excellence in Customer Service Awards. These Coast Guard units, teams and individuals assigned within Mission Support provided superior service to their customers, resulting in measurable operational success or improvements to Service readiness in calendar year 2022.

A health services technician wearing a mask, blue scrubs and stethoscope, standing in a clinic, looking at the photographer

Jan. 24, 2022

Last Call for the new Excellence in Customer Service Award Nominations

Recognizing responsiveness to our customers' needs

Coast Guard Cutter Polar Star makes port call in Juneau, Alaska

Feb. 12, 2021

Civilians getting a new performance management system 

Rollout begins this spring. All GS employees will get access by April 2022.

Pixel dashboard

Feb. 10, 2021

What’s that new screen? Meet your Pixel dashboard

Coast Guard-designed tool will free up your desktop space

Support and partner resources